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Flight delayed? No high backed chairs around? Simply attach the tether cord to the SnapFlap.
Put the cord over your head and shoulder like a messenger bag and you're resting freestyle! |
TravelRest
"The Ultimate Travel Pillow"
Dimensions: 2" x 9" Rolled Up
Weight: 7 ounces
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Customer Care
Welcome to HiGear Designs customer care center. We take customer service way more seriously than you might imagine…more seriously than we even take ourselves! Most customer service issues are covered specifically below. However, please feel free to contact us regarding any concern you may have.
Low Price Guarantee
We guarantee our low prices. If you can find a lower, verifiable price anywhere on the Internet on any item we sell including delivery and handling costs, we will beat it. Call us at 415-968-5111 (Monday - Friday, 8AM-5PM Pacific Time).
Return Policy
At HiGear Design we’re proud of our quality and we stand behind our products. We have an extremely low return rate, but if you should have a problem with anything you purchase from us, we want to make sure it’s taken care of. We have tried to create a return policy that is fair to both you and to us, as such; there are a few rules:
- Our return policy is for 30 days and is unconditional. If you are unable to return the product within the 30 day window, email us to request special consideration…we’re good people, and we want to do the right thing for our customers.
- We prefer the product still be in its original packaging and unused. In other words, we want to be able to resell it. If your product has been inflated we cannot repackage it and sell it as new. We hope this is understandable, as we do not think you would appreciate it if we had sent you a product that was previously inflated by someone else – yuck! If you have used it already…you can still return it.
- Shipping charges that were paid to deliver the product to you will not be refunded, nor will we pay for the return of the product back to our distribution center. However, product must be returned to us in order to receive a refund.
- If your product is defective, we will replace the product at no charge to you, and the cost of shipping you a new one is on us. This offer is valid for a period of 180 days from the date of delivery. You will need to contact us to obtain an RMA return authorization, and freight credit. Contact us here or 415-968-5111.
- We reserve the right to deny refund if, upon inspection of your product when it arrives at our location, it does not satisfy the basic requirements outlined above. Of course, we will tell you if this is the case. We apply your refund to the same credit card you used for the purchase, or through your Amazon account.
- We appreciate you and your business, so, in the end, please always speak with us about your situation and we will do our best to work something out that is mutually fair.
We hope you will come back again and again to HiGear Design.
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